Most unique front office training manual in the market 231 professionally written hotel front office standard operating procedures sop collection highly recommended for professional front office staffs in hotel or restaurant and hotel management students no practical experience needed. Academiaedu is a platform for academics to share research papers. Hello i am hotelier tanji owner of wwwhospitality schoolcom worlds most popular free hotel restaurant management training web site running from december 2009 this book is a comprehensive collection of 231 professional front office standard operating procedures sop. List of articles in category front office training title hits 21 tips for upselling guest rooms in hotel front office hits 51747 23 room types or types of room in hotels resorts hits 581484 41 etiquettes and manners for hotel staff front office staffs hits 51094. The front office is located near the main entrance of the hotel the front office structure can be viewed in two ways the physical setup and the operational structure of the department physical setup of front office the physical setup includes key hanging boards bell desk and guest mail handling register
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